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  • Kia’s over-the-air (OTA) update RU 24.2 includes new voice control, connectivity, entertainment, and navigation features
  • EV3-specific updates include Kia’s AI assistant powered by generative AI that enables natural and conversational voice control
  • Kia's OTA updates demonstrate a commitment to continuously enhancing the driving and passenger experience by ensuring its vehicles remain equipped with the latest features and technology

Kia’s much-anticipated AI voice assistant is now available for EV3 drivers as part of a range of features included in the company’s latest over-the-air (OTA) update. These features cover improvements to voice control, connectivity, entertainment, and navigation, as Kia continues to enhance the driver and passenger experience.

“We are very excited to bring the Kia AI assistant into our vehicles, as this highly capable voice assistant engages with drivers and passengers in a natural, conversational way, to easily plan trips, find entertainment, and much more,” said Pablo Martínez Masip, Vice President Product & Marketing at Kia Europe and COO at Kia Connect. “This is a great example of how an award-winning connected vehicle can be made even better through a software update.”

Kia vehicles from Model Year 2022 (MY22) onwards that are telematics-equipped that are eligible to receive two free OTA updates. After that, further OTA updates can be purchased in the Kia Connect Store, accessible via the Kia Connect App.* The latest update adds new features specifically for the EV3, with various entertainment packages, YouTube streaming, Wi-Fi hotspot capability, and AI assistant among 18 changes available for that vehicle**.

Wireless technology is used to download the latest available software. Once the download is complete, and the ignition is turned off, a confirmation window appears on the infotainment screen for the installation to start.


upclose of Kia's infotainment

Updates specifically applicable to EV3, EV6, EV9, and Sorento*** (MY22 onwards)

  • Changing the temperature: new embedded command “increase temperature” raises the temperature by 2°C, while “lower temperature” reduces the temperature by 2°C. Also includes new intuitive commands such as “I’m cold” and “I’m sweating” to adjust the climate control.
  • Volume control: supporting natural language commands for volume control, including increases and decreases based on percentages.
  • Enhanced EV Route Planner: possibility of changing the target State of Charge at destination and at charging station, possibility to use Kia AI assistant (EV3 only) to navigate and possibility to see the EV Route Planner on the split screen. 
  • New navigation functions: sharing current location, information on waypoints and destination information.
  • Simplified text-to-speech: voice recognition prompts are simplified to increase the customer experience.

Updates applicable to all telematics-equipped Kia vehicles (MY22 onwards):

  • Navigation alert camera: the navigation camera alarm is now based on information from TomTom.

EV3-specific updates

  • Wi-Fi hotspot: enables passengers to connect their devices to the internet directly through the vehicle (available as a paid option).
  • Entertainment packages, including Netflix, Disney+, karaoke and gaming, provide customers with a richer in-car entertainment experience (available as a paid option)
  • YouTube Home Card application: enables customers to access YouTube directly from the vehicle’s screen (available as a paid option).
  • Kia AI assistant: powered by generative AI, the assistant understands natural language and allows for more intuitive interaction, to assist with trip planning, vehicle control, entertainment and more (free trial included in all EV3).

Kia's Cockpit

“OTA updates reflect Kia’s commitment to optimising vehicle performance as they offer drivers more convenience and ensure that Kia vehicles have the latest technologies,” said Olivier Pascal, General Manager Connected Cars of Kia Connect. “This innovation underlines our dedication to delivering a future-proof driving experience.”

An initial one-year trial bundles two free OTA updates for the vehicle’s navigation maps and infotainment. After that, a subscription service is available on the Kia Connect Store with the update packages delivered twice per year. Prices and availability of all features may vary depending on the country.


All range figures throughout this release are determined according to the standardised EU measurement procedure (WLTP). Individual driving style and other factors, such as speed, outside temperature, topography and the use of electricity-consuming devices/units, have an influence on the real-life range and can possibly reduce it.

All features and prices subject to confirmation and availability depending on market.
* Not all updates are available for all vehicles. Only available from MY22 onwards.
** Features currently not available for certain Kia vehicles in this update will potentially be included in due course.
*** Updates available for the ccNC (connected car Navigation Cockpit) of the EV9, the new EV6, the new Sorento, the EV3 and to the models with the Gen5W Navigation System.

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Chippenham Motor Company Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd's permissions as a Principal Firm allows Chippenham Motor Company Ltd and MRG to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

Chippenham Motor Company Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd's permissions as a Principal Firm allows Chippenham Motor Company Ltd and MRG to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
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