Provision of services
Conditions relating to jobs carried out in our workshops are detailed on the job instruction form or order and have been pre agreed.
Payment for the service provided is due at the time of collection unless and alternative method of payment has been agreed prior to commencement of work.
Ownership of goods shall pass when payment has been received by ourselves (and cheques cleared) and not on delivery.
All jobs carried out in our workshop will be guaranteed against faulty workmanship pertaining directly to that work for a period of twelve months. All manufacturers parts fitted in our workshop will be guaranteed for a period of twelve months unless a longer manufacturers guarantee is in place.
All queries pertaining to this invoice must be made within 3 working days of issue, quoting this invoice number.
Sale of Parts and Accessories
It is our policy to supply only parts that conform to the vehicle manufacturers’ specification.
We reserve the right that goods returned for credit (which been correctly supplied) are subject to a handling charge. All special orders, correctly supplied parts and parts of non merchantable quality will not be accepted for credit. Credit for exchange units will only be provided if the units are clean and oil free condition in the original box.
All queries pertaining to this invoice must be made within 3 working days of issue, quoting this invoice number.
Nothing contained above is designed to, nor will affect customer’s rights under common law.
Alternative Dispute Resolution (ADR)
Chippenham Motor Company subscribe to the Motor Industry Code of Practice (Motor Ombudsman) who can provide CTSI certified Alternative Dispute Resolution services.
In the event of a dispute relating to service or repair that cannot be settled to the consumers satisfaction Chippenham Motor Company will refer the consumer to the Motor Codes ADR provider.
Further details can be found at https://www.themotorombudsman.org/ or alternatively you can contact the advice line on 0345 241 3008 (option 1).
TERMS AND CONDITIONS
Nothing herein contained is intended to affect, nor will it affect, a consumers statutory rights under The Consumer Rights Act 2015
or the Unfair Contract Terms Act 1977 or any amendment thereof,
1. This order and any allowance in respect of a used motor vehicle offered by the Purchaser are subject to acceptance by the Seller.
2. The vehicle is supplied as roadworthy at the date of delivery and is supplied subject to any conditions of warranties that are implied by The Consumer Rights Act 2015 or any amendment statute in the case of the consumer sales (as defined by the Consumer Rights Act 2015).
(i) Prior to signing this order form the purchaser shall examine the vehicle and the items set out in the Purchasers Certificate of Examination attached and the purchaser is reminded that the condition of merchantable quality implied by The Consumer Rights Act 2015 does not operate in relation to such defects which that examination ought to reveal. Should the goods be sold also subject to defects notified by the dealer to the purchaser before signing the agreement, the condition of merchantable quality above referred to does not operate in relation to those defects.
3. Any accessories fitted or supplied by the seller will be entitled to the benefit of any warranty given by the manufacturer of those accessories.
4.(a) The seller will endeavor to secure delivery of the goods by the estimated delivery date (if any) but does not guarantee the time of delivery and shall not be liable for any damages or claims of any kind in respect of delay. Delivery shall be deemed effected when the goods are made available for collection by the customer and the dealer has so informed the customer (The Seller shall not be obliged to fulfill orders in the sequence in which they were placed).
(b) I the Seller shall fail to deliver the goods within 28 days of the estimated date of delivery stated in this contract the Purchaser may, by notice in writing to the Seller, require delivery of the goods within 7 days of receipt of such notice. If the goods shall not be delivered to the Purchaser within the said 7 days the contract shall be cancelled.
5. If the contract is cancelled under the provisions of clause 4 hereof the deposit shall be returned to the Purchaser and the Seller shall be under no further liability.
6. If the purchaser shall fail to take and pay for the goods within 14 days of notification that the goods have been completed for delivery, the Seller shall be at liberty to treat the contract as repudiated by the Purchaser and thereupon the deposit shall be forfeited without prejudice to the Sellers right to recover from the Purchaser by way of damages any loss or expense which the Seller may suffer or incur by reason of the Purchasers default.
7. The goods shall remain the property of the Seller until the total purchase price has been discharged in full. A cheque given by the Purchaser in payment shall not be treated as a discharge until the same has been cleared.
8. If the goods to be supplied by the Seller are new, the following provisions shall have effect:
(a) This agreement and the delivery of the goods shall be subject to any terms and conditions which the Manufactures or Concessionaire from time to time lawfully attach to the supply of the goods or the re-sale of such goods by the Seller, and the Seller snail not be liable for any failure to deliver the goods occasioned by his inability to obtain them from the Manufacturer or Concessionaire or by his compliance with such terms or conditions. A copy of the terms and conditions currently so attached by the Manufacturer and Concessionaire may be inspected at the Seller’s Office.
(b) The Seller undertakes that he will ensure that the pre-delivery work specified by the Manufacturer or Concessionaire is performed and they will use there best endeavours to obtain for the Purchaser from the Manufacturer or Concessionaire the benefit of any warranty or guarantee given by him to the Seller or to the Purchaser in respect of the goods.
(c) No allowance can be made for any part of the standard equipment supplied with the vehicle which the Purchaser does not wish to take.
(d) Notwithstanding the sum of Value Added Tax specified in the order, the sum payable by the Purchaser in respect thereof shall be such sum as the Seller has legally had to pay or becomes legally bound to pay for Value Added Tax in respect of the goods specified in the order. The sum payable by the Purchaser in respect thereof shall be such as the Seller becomes legally liable for at the time the taxable supply occurs.
(e) If after the date of this order and before delivery of the goods to the Purchaser the Manufacturer’s or Concessionaire’s recommended price for any goods shall be altered, the Seller shall give notice of any such alteration to the Purchaser and
(i) In the event of the Manufacture’s or Concessionaire’s recommended price for the goods being increased the amount of such increase which the Seller intends to pass to the Purchaser shall be notified to the Purchaser. The Purchaser shall have the right to cancel the contract within 14 days of the receipt of such notice. If the Purchaser does not give such notice as aforesaid the increase in price shall be added to and become part of the contract price.
(ii) In the event of the recommended price being reduced the amount of such reduction, if any, which the Seller intends to allow to the Purchaser shall be notified to the Purchaser. If the amount allowed is not the same as the reduction of the recommended price to the Purchaser shall have the right to cancel the contract within 14 days of the receipt of such notice.
(I) In the event of the Manufacturer of the goods described in the order ceasing to make goods of that type, the Seller may (whether the estimated delivery date has arrived or not) by notice in writing to the Purchaser, cancel the contract.
9. Where the Seller agrees to allow part of the price of the goods to be discharged by the Purchaser by delivering a used motor vehicle to the Seller, such allowance is hereby agreed to be given and received and such used vehicle is hereby agreed to be delivered and accepted, as part of the sale and purchase of the goods and upon the following further conditions:
(a (i) That the Purchaser has good title to such used vehicles and it is free from any third party charge or interest. or (ii) That such used vehicle is the subject of a credit sale agreement or other third party charge or Interest capable of cash settlement by the Seller, in which case the allowance shall be reduced by the amount required to be paid by the Seller in settlement thereof.
(b) That if the Seller has examined the said used vehicle prior to his confirmation and acceptance of this order the said used vehicle shall be delivered to him in the same condition as at the date of such examination.
(c) That such used vehicle shall be delivered to the Seller on or before delivery of the goods to be supplied by him hereunder, and the property in the said used vehicle shall thereupon pass the Seller absolutely.
(d) That without prejudice to (c) above such used vehicle shall be delivered to the Seller within 14 days of written notification to the Purchaser that the vehicle to be supplied by the Seller is ready for delivery.
(e) That if the vehicle to be delivered by the Seller through no default on the part of the Seller shall not be delivered to the Purchaser within 30 days after the date of this order or the estimated delivery date, where that is later, the allowance on the said used vehicle may at the Sellers discretion be subject to reduction by an amount not exceeding 2.5% for each completed period of 30 days from the date of the expiry of the first mentioned 30 days, to the date of delivery to the Purchaser of the vehicle being ordered on this form.
(f) Please note that, on the final invoice of the vehicle being sold, we reserve the right to reflect any agreed part exchange allowance over and above its current market value as a discount off the vehicle being sold.
In the event of the non-fulfillment of any of the foregoing conditions, other that (e) the Seller shall be discharged from any obligation to accept the said used vehicle or to make any allowance in respect thereof, and the Purchaser shall discharge in cash the full price of the goods to be supplied by the Seller.
10. Any notice given hereunder must be in writing and sent by post to the residence or place of business of the person to whom it is addressed and shall be deemed to have been received in due course of post.
11. Notwithstanding the provisions of this agreement the Purchaser shall be at liberty before the expiry of 7 days after notification to him that the vehicle has been completed for delivery to arrange for a finance company to purchase the goods from the Seller at the price payable hereunder. Upon the purchase of the goods by such finance company, the preceding clauses of this agreement shall cease to have effect, but any used vehicle for which an allowance was there under agreement to be made to that Purchaser shall be bought by the Seller at a price equal to such allowance, upon the conditions set forth in clause 8 above (save that in (c), (d) and (a) thereof all reference to ‘delivery’ or ‘delivered’ in relation to ‘the goods’ shall be construed as meaning delivery or delivered by the Seller or to the finance company on behalf of the Purchaser for the said price and any deposit paid by him under this agreement.
12. Any notices given hereunder must be in writing and sent by the Customer by first class post to the Sellers place of business.
13. Failure by the dealer to enforce at any time or for any period anyone or more of the conditions shall not be a waiver of them or of the right at any time subsequently to enforce all of them.
14. E&OE. Errors & Omissions Excepted