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Will my warranty be invalid if I can't get my car serviced? [COVID-19]

invalid warranty car service covid-19

Usually, if you fail to get your car serviced on time, you would invalidate your new car's warranty.

At the time of writing this article, there has been no specific information from manufacturers to indicate what will happen to the warranty if you have been unable to get your car serviced during lockdown. 

Here are the steps we would advise taking.

Mechanic with Spanner

We aren't open at the moment, but we have got a waiting list open for everyone who needs a service, MOT, repair or parts for their vehicle. 

We recommend doing this by email. This will give a record to the manufacturer that you are taking the right steps to get your car serviced as soon as you are able to.

To get added to our waiting list, you can email with the following information:

  • Your car registration
  • Information on the work required
  • You preferred contact number
  • Your preferred dealership (Bumpers Farm or MRG Ford & Volvo)

Due to the high volume of requests, we cannot respond to all enquiries, but you will be added to our waiting list when we receive your email. 

When we have a confirmed opening date, we will contact you to arrange your service at the most convenient time.

We would recommend contacting your manufacturer's warranty team via email to let them know you have taken steps to get your car serviced, but due to the COVID-19 pandemic, you are not able to do this within the warranty time period.

Let them know you have put yourself on a service waiting list and intend to get the vehicle serviced as soon as you can. 

This will provide proof that you have done everything in your power to adhere to their requirements.

06 May 2020

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