24th March 2020
We are a family-run business and take our responsibilities to our staff, customers and our community very seriously. We would first like to send our thoughts and well-wishes to all who have been affected by COVID-19.
From today, Tuesday 24th March 2020, we will be closing all dealerships in line with the Government’s announcement. This includes our sales, service and parts departments at all locations. We are working hard today to complete work on vehicles that are currently in our workshops and return them to customers safely, with the necessary precautions in place.
If you have a booking with us, or are currently awaiting delivery of your new car, our teams will be in touch with you to let you know how we can proceed safely. In the majority of cases, this will mean rescheduling, but we believe this is the safest thing to do for everyone and we hope you will support us.
Please note, a lot of our booking reminders are automated, therefore you may receive a reminder for an appointment that will no longer be valid. We ask you to bear with us while we organise these processes and if you have any queries, please contact a member of our team.
For the safety of our staff, yourselves and others, please do not travel to our dealerships. We anticipate this closure to last for 3 weeks, however we will continue to review the situations and follow the Government’s advice.
We will still be available online at www.chippenhammotor.co.uk, via email at info@cmcmail.co.uk or on the telephone at 01249 444000. Please bear with us as our staff deal with high volumes of requests during this time of uncertainty. Thank you for understanding.
We would also like to take this opportunity to send our thanks to the NHS and all other key workers who are keeping us safe and protected at these unprecedented times. Thank you for your hard work and dedication.
Best wishes,
Adam Bailey
Managing Director
Chippenham Motor Company