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Important Customer Announcement - Face Coverings [COVID-19]

IMPORTANT NOTICE FOR ALL CUSTOMERS

Following the Government's guidance, please be aware that from the 24th July 2020, it will be mandatory for all customers to wear a mask when visiting one of our dealerships. This includes all visits to the sales, service and parts departments.

Please ensure you have a face covering in place before entering our dealerships, as we will be unable to allow entry, unless in special circumstances. 

This ruling applies to customers only, and not our staff.

The Government guidance states:

"Shops and supermarkets will be expected to encourage compliance with the law (as they would do more generally) and can refuse entry. If necessary, the police have the powers to enforce these measures, including through issuing a fine of £100 (halving to £50 if paid within 14 days)”.

For more information, please visit: https://www.gov.uk/coronavirus

We continue to work on an appointment only basis, please ensure you have booked your appointment either on our website, or by calling us.

There are some cases in which this ruling does not apply, including:

  • Children under the age of 11
  • Not being able to put on wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • If putting on, wearing or removing a face covering will cause them severe distress
  • If you are travelling with or providing assistance to someone who relies on lip reading to communicate
  • To avoid harm or injury, or the risk of harm or injury, to themselves or others
  • To avoid injury, or to escape a risk of harm, and they do not have a face covering with them
  • To eat or drink, but only if they need to
  • To take medication
  • If a police officer or other official requests they remove the face covering

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22 July 2020

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