Following the Government announcement on Monday 4th January 2021 announcing a new National lockdown, we have put together a carefully considered plan on how we can keep you motoring for the foreseeable future.
Our business remains open with some changes to the way our sales department works. This applies for both Chippenham Motor Company on Bumpers Farm and MRG Ford & Volvo on Bath Road.
Our aftersales departments will still remain open for all servicing, MOT, parts and repairs. Our social distancing measures, sanitisation and COVID safe procedures remain in place to make this as safe as possible for our customers and staff. There is currently no word about MOT or warranty extensions, so you must still maintain your car within these guidelines. We are open and taking new appointments.
There will be some changes to the way our sales departments run. Our showrooms and forecourts will be closed to the public until further notice. Our sales teams will be working remotely. They will be able to liaise with you via telephone, email or video call. We also have our click and collect online system to enable you to reserve a car from the comfort of your own home.
If you have already ordered your new car, don’t worry, you will still be able to collect your cars from our designated outdoor collection point, with full social distancing in place.
Thank you for your patience and understanding. Our customers and staff have been fantastic in keeping our dealerships safe and we thank you for working with us to make this happen. We intend to remain open, operating safely, so we can keep you on the road.
Best wishes, and stay safe.
Adam Bailey
Managing Director
Chippenham Motor Company & MRG Ford & Volvo
All information correct at time of publication.