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The online purchase process is available on all of our used cars straight through our website. All you need to do is choose the car you like and click the ‘reserve vehicle’ button. If you’re looking for a new car, simply sending us an enquiry through our website is enough for us to get that order process started for you.
You will fill out your details on our order form, where you can even add your part exchange and receive a valuation. You can choose how you want to receive your part exchange valuation as well! You can either put the value towards your new car, or take some (or all!) of it as cashback.
Once you’ve paid your reservation fee and sent the details to us, we automatically reserve that car for 3 days. That means nobody else can beat you to it; it’s yours while we sort through the finer details.
The team will contact with you to sort everything else out, whether you’re looking to take out finance, GAP insurance, secure a service plan or anything else you need. You just tell us what you want and we will do the hard work for you. You will also be offered a test drive, providing we are not in lockdown!
When everything is finalised, we will arrange a time for you to collect your vehicle.
Virtual appointments have been a necessity in the last year, and they are a world away from the traditional showroom appointment. But they can still offer so much insight into your options about the vehicle, finance options and more.
Once you’ve booked a virtual appointment with a member of our team, they’ll send you a Zoom invitation. Once you’re on the call they can help you with everything you need. From a live video tour of the car, to running through all of your finance options and anything else that you might need from us.
We have had huge success with our virtual appointments during lockdown that we will continue to make these available in the future for all customers, along with our usual face to face and telephone appointments.
Even with all of this in place, buying a car online can still seem daunting. These are our top tips for buying a car online:
We want to make the online buying process as seamless as possible for you so if there’s anything else you need to know, please don’t hesitate to get in touch with us.
09 March 2021